NeXus LAN

NeXus LAN - General Discussion Forums => General Discussion => Topic started by: shocka on April 12, 2013, 10:20:50 PM



Title: PC Failure, Help!
Post by: shocka on April 12, 2013, 10:20:50 PM
Okay so I've narrowed it down to what I believe is creating the issue and was wondering if you guys had any possible solutions.

(http://i48.tinypic.com/96ygck.jpg)

When I plug it in, the power supply will not turn on and when it's unplugged, everything seems to be running fine.

If it is the mobo, would anyone have a spare 1366 socket mobo they would be willing to give or sell?  I don't have much at all to spend right now so I'm hoping it will just be a fix that I can do myself.  Thanks guys!


Title: Re: PC Failure, Help!
Post by: Ogre on April 17, 2013, 12:55:44 AM
Details on your entire build would help, and what do you mean specifically by "when it's plugged in the PSU doesn't work but unplugged it works fine"? Does that mean with one of the cables pulled it works fine or using a different PSU it works?


Title: Re: PC Failure, Help!
Post by: shocka on April 17, 2013, 02:57:07 AM
Sorry about that, with the cable pulled from the spot highlighted in the picture everything powers up and seems to run fine.  While it's plugged into that spot the power supply won't even power up.  I tried troubleshooting by using one stick of ram at a time, the paper clip test on the psu, and I plugged each power cable in individually to each component.  Thanks for the help.

Specs:

CPU- i7-920
Motherboard- Asrock X58 Deluxe
GPU- Galaxy GTX 670
RAM- Gskill Sniper 16gb (8gb x2)
PSU- Rosewill 1000w modular
Boot Hardrive- OCZ Agility 2 60gb
Case- HAF 932


Title: Re: PC Failure, Help!
Post by: Ogre on April 18, 2013, 07:57:56 PM
Most likely a short in the mobo with the four pin CPU power. Check if there is a physical issue with the plug. If there isnt a visible issue i.e. ; a bent contact, then you will probably have to replace. I wouldn't recommend running the hardware you have without the four pin.


Title: Re: PC Failure, Help!
Post by: Renegade on April 20, 2013, 06:07:47 AM
Shocka, are you local to Huber Heights area?   And if so bring the unit into P3 Computers today for the Mini LAN and will take a look at it.    Or bring it in during the week and I will take a look when time.


Title: Re: PC Failure, Help!
Post by: shocka on April 21, 2013, 01:12:28 AM
So I ended up getting a new mobo, cpu, power supply,  and heatsink. Everything was running fine for about 4 days and out of nowhere the pc shut down again and once again won't start up... I tried disconnecting everything and went by process of elimination and nothing worked. I decided to do the paper clip test on the psu and it works fine. Can my wall outlet be creating a short in the motherboard? It's connected to a surge protector, also I did not oc the cpu at all and the temps were at 30°. Thanks!


Title: Re: PC Failure, Help!
Post by: Ogre on April 21, 2013, 05:35:36 PM
It's not impossible that the outlet is an issue or possibly the surge protector, anything beyond that would involve paying for someone to look at it. Good luck figuring it out though.


Title: Re: PC Failure, Help!
Post by: Action on April 23, 2013, 08:35:24 PM
It's not impossible that the outlet is an issue or possibly the surge protector, anything beyond that would involve paying for someone to look at it. Good luck figuring it out though.
Are you using a UPC?  If not, definitely invest in one as it does sound like you might be having brown outs which a surge protector will not protect you from as it is the opposite of a surge.   A UPC will protect you from that and will let you know when it is occuring since the battery will then take over until the brown out has staballized. Brown outs are really bad on power supplies and if the power supply is not of high quality can destroy a MB.


Title: Re: PC Failure, Help!
Post by: shocka on April 23, 2013, 10:14:57 PM
How many watts would the UPS need to be?  My PC has a 750 in it.


Title: Re: PC Failure, Help!
Post by: Action on April 24, 2013, 09:27:33 PM
How many watts would the UPS need to be?  My PC has a 750 in it.
Get the largest you can afford is my recommendation.  But the boxes will say how much it can hold and for how long.  I would get one that will last at least 30 minutes based on your setup during a power loss.  This gives you plenty of time to finish what you are doing and safely shutdown your machine.


Title: Re: PC Failure, Help!
Post by: shocka on April 25, 2013, 12:41:57 AM
Alright thanks!  Hopefully I have everything ready to go for the LAN. :(


Title: Re: PC Failure, Help!
Post by: shocka on May 02, 2013, 10:50:21 PM
Well I won't be able to attend the LAN, when I was taking my parts out to return the motherboard I accidentally bent a couple of CPU pins and so it voided my boards warranty...  Can I sell my seat to someone else or how does this work?  Thanks.


Title: Re: PC Failure, Help!
Post by: Renegade on May 02, 2013, 11:26:46 PM
You can post your seat for sale in the thread below.   Once you sell it notify me who you sold it to so I can reg them an put them in your seat.

Of course the other option would be also to ask if anyone has a spare PC they can bring an you just bring monitor, keyboard, mouse cables etc.

What socket MB is it?   Also possible someone has something laying around cheap that would work as well.

Your call.

http://www.nexuslan.org/forums/index.php?topic=1816.0 (http://www.nexuslan.org/forums/index.php?topic=1816.0)


Title: Re: PC Failure, Help!
Post by: Sideout on May 03, 2013, 12:33:22 AM
i think i have an x58 motherboard laying around. It is an MSI but you are welcome to try it and see if it works for you.


Title: Re: PC Failure, Help!
Post by: shocka on May 03, 2013, 01:52:43 AM
The board is an 1155, right before I bought all of my new components I was on a 1366 board, sucks having your mobo go out then you buy a new one and then it goes out 4 days later and then accidentally void the warranty. :x  I appreciate it sideout where are you located and how much would you want for the board? 


Title: Re: PC Failure, Help!
Post by: Renegade on May 03, 2013, 01:58:41 AM
He is located in Troy.


Title: Re: PC Failure, Help!
Post by: Sideout on May 03, 2013, 02:15:40 AM
Yea I am in Troy and if you want to 1366 board I can sell that cheap or I do have a 1155 H77 board as well for sale.
It is an Asrock board.


Title: Re: PC Failure, Help!
Post by: shocka on May 03, 2013, 03:59:38 AM
How much would you take for both?


Title: Re: PC Failure, Help!
Post by: shocka on May 08, 2013, 12:44:47 AM
Well I would like to give a big thanks to sideout, he was a huge help to me for having those boards.  Before my pc went out the last time I had an issue with my CPU usage being what I thought as way to high for what was going on.  Right now I'm on a fresh install of windows and the only thing running is IE and my CPU usage is idling at around 25-29% if I simply take a window and drag it around the screen it will jump up to around 60%.  The CPU is new, I got it when I got my new mobo, it's a i5-3570 with everything stock, the temp is at 31c.  Do you guys have any idea why it's doing this or is it normal because it doesn't seem normal, things seem extremely sluggish.  Thanks!


Title: Re: PC Failure, Help!
Post by: Renegade on May 08, 2013, 03:15:17 AM
That is an issue yes.   Try it with bare min config.  HD, 1 stick ram etc.    Also check your temps make sure the CPU is not getting to down and down clocking.


Title: Re: PC Failure, Help!
Post by: shocka on May 08, 2013, 05:55:46 PM
I tried doing a bare minimum config, I swapped for each ram and only used my primary SSD and the system is still sluggish.  I also ran a prime95 torture test to get the temps at full load and the maximum temp reached by each core was: core #0 53c, core #1 60c, core #2 61c, core #3 59c.  So what else could be causing the issue, everything in this current rig that I'm using was used in my previous rig except for the cpu, mobo, and psu and my other rig worked fine.  I just ran a stress test on the gpu to make sure the psu was running properly as well.  Everything seems to be running fine so I'm not understanding what the issue is, could the cpu just be faulty or possibly a bios setting I should change?  I issued an rma and I'm wondering if I should return it for a replacement, my 30 days for a replacement are almost up.


Title: Re: PC Failure, Help!
Post by: Renegade on May 08, 2013, 05:57:49 PM
Try updating the MB bios to the latest see if that helps any at all.    Also are you using a CLEAN original install of windows or a copied altered one?


Title: Re: PC Failure, Help!
Post by: shocka on May 08, 2013, 06:01:44 PM
It's an altered one, I have my original key that I got when I bought Windows 7 but I no longer have the installation disc.  I'm going to update my bios right now.

UPDATE: The bios was updated and did not help any.


Title: Re: PC Failure, Help!
Post by: Renegade on May 08, 2013, 06:32:10 PM
It really sounds like some kinda of malware/virus even though its a new install.


Title: Re: PC Failure, Help!
Post by: shocka on May 08, 2013, 06:49:30 PM
Well I just burned a new copy of windows from digitalrivercontent.net, it's supposed to be an oem version of windows so I'm going to reinstall windows again and see what happens.

UPDATE: That also did not help, it's still running sluggish, is it possible that it's the cpu at all?


Title: Re: PC Failure, Help!
Post by: Renegade on May 08, 2013, 07:21:57 PM
When all else fails then look at the CPU.  Usually the CPU is the very last thing I consider.   

double check that the MB you have is clocking the processor right and getting the right data from it etc.   EG that your processor is in the supported list etc.


Title: Re: PC Failure, Help!
Post by: shocka on May 08, 2013, 07:38:44 PM
Both motherboards that I have used with this cpu support this cpu, it is also running at the correct clock speed.  Is there any bios options I could enable or disable that might change anything?  I'm not too familiar with bios.


Title: Re: PC Failure, Help!
Post by: Renegade on May 08, 2013, 08:08:05 PM
Nothing in the bios should cause 30% CPU usage.    Its rather odd that's for sure since you reinstalled etc.   Did you make sure to install all drivers etc to make sure its not a missing driver doing it?


Title: Re: PC Failure, Help!
Post by: Sideout on May 08, 2013, 09:10:57 PM
It might be worth it to bring it into Dave's shop at P3 , put it on a bench and perform some known good hardware swaps to see where the issue is at.


Title: Re: PC Failure, Help!
Post by: shocka on May 08, 2013, 09:55:08 PM
I would love to bring it in and have it checked out but I don't have the money to do that right now.


Title: Re: PC Failure, Help!
Post by: Renegade on May 08, 2013, 10:12:12 PM
Well get it working best as you can and bring it to the LAN I am sure plenty would be willing to lend a hand / take a look.    Also you tried it with 1 stick of ram, did you also try taking that 1 stick out an putting in a dif one to make sure the 1 you used is not the issue?


Title: Re: PC Failure, Help!
Post by: shocka on May 08, 2013, 10:23:47 PM
Yeah, I have two 8gb sticks, I swapped them.  I'm going to put most of the components into the other rig and see if it does what this one is doing.


Title: Re: PC Failure, Help!
Post by: shocka on May 13, 2013, 03:29:29 PM
Well I tried using the other rig but it restarts after a few seconds and the monitor gets no signal.  I tried 2 different video cards and 2 different sets of ram and I get the same thing on both.  This is the rig that has the msi 1366 board that I bought from sideout. 


Title: Re: PC Failure, Help!
Post by: Renegade on May 13, 2013, 04:30:50 PM
Wow your having some bad luck or something.    That 1366 I think requires 3 memory modules to work right if I am not mistaken so look into that.    Make sure you have the power hooked up right and didn't forget to hook up the 4 pin power cable etc.

Try an get it running with just board, processor, ram, and video card.  Also make sure that if the video card needs power you hooked that up as well.


Title: Re: PC Failure, Help!
Post by: Sideout on May 13, 2013, 04:45:01 PM
Yea if you bring it to the LAN we can get it figured out. You have to have tri-channel Ram for the 1366 board for sure.


Title: Re: PC Failure, Help!
Post by: shocka on May 13, 2013, 04:55:45 PM
I do have tri channel ram but I think one of them is dead but I will try the 3rd one anyways.  Yeah, I have pretty awful luck..  I didn't even get to go to LANOC either because I was sick.


Title: Re: PC Failure, Help!
Post by: evildoer on May 13, 2013, 05:16:40 PM
How far is your system getting before it restarts?  Is it getting past POST?  Are you getting Beep Codes?  (do you have a PC Speaker hooked up? If it's not getting past POST?)

Pull your board out of your case and run it breadboarded (on top of your mobo box).

It's very uncommon, but sometimes cases can cause shorts. I did not read anything about a new case and are still having weird issues.  If it's a case where you have to install the standoffs and you have one in the wrong location it's more common.  Less common is contact where there shouldn't be, but it does happen.

Power and Shorting issues always tend to give the weirdest errors.



Title: Re: PC Failure, Help!
Post by: twodavez on May 13, 2013, 05:46:35 PM
Unrelated, but not 100% off topic: I was at IU LAN and the guys behind me were swapping out something on a PC that wasn't working right. They kept having a short when they'd plug it in and hit the power button. I was watching them a little because i was curious and i noticed a spark on the back of the case when they'd fire it up.
Turns out, one of the 4 pin plugs (the ones used for Fans...) had a piece of the case stuck in it, just randomly on how it was positioned and it was causing the short. They checked and checked the motherboard for a while before i saw that, so when i mentioned that they were getting a spark from that connector, they moved it and it worked just fine,
I agree electrical grounding issues are never fun, but oh soo important to get figured out.


Title: Re: PC Failure, Help!
Post by: shocka on May 13, 2013, 07:04:58 PM
I'm not sure if I'm reaching the post screen or not, my monitor gets no signal before the pc restarts.  I plugged the speaker in and I'm getting no beeps whatsoever.  I also tried using the 3rd stick of my tri-channel ram and still a no go even when I switch dimm slots, I think the 3rd stick is dead though.  I suppose I will try the breadboard method now.  Thanks for the help guys. :)


Title: Re: PC Failure, Help!
Post by: evildoer on May 13, 2013, 07:25:44 PM
You're doing PC Speaker right?  Not actual speakers.

(http://cdn.overclock.net/b/ba/ba4225be_speaker.jpeg)
(http://i1120.photobucket.com/albums/l491/ACO12345/Speaker/BIOSSpeaker.jpg)


Title: Re: PC Failure, Help!
Post by: shocka on May 13, 2013, 07:33:12 PM
Yeah, I'm using the pc speaker and as long as this picture is where the speaker should be, it should be working properly because I know it works fine in my other rig.  This picture is from the MSI manual.

(http://i40.tinypic.com/10zu42b.jpg)


Title: Re: PC Failure, Help!
Post by: Renegade on May 13, 2013, 07:54:29 PM
Try forcing it to beep,  EG no video card, no ram.   If you can not get it to beep at all usually its a board issue.   Also reseat the processor for good measure.


Title: Re: PC Failure, Help!
Post by: shocka on May 13, 2013, 08:13:39 PM
Yeah, I tried without the graphics card and ram in it, nothing.  Even if the cpu isn't seated correctly would that prevent the beeps, if not is it necessary to reseat it?  I also tried to breadboard it and it still restarts after a couple of seconds.


Title: Re: PC Failure, Help!
Post by: Renegade on May 13, 2013, 09:00:03 PM
Reseat the CPU, also go online an make sure that board thats the processor your putting into it.    Also take out the power unplug from wall, take out the cmos battery wait 5 min put back together an try it.


Title: Re: PC Failure, Help!
Post by: Action on May 13, 2013, 09:12:14 PM
If your getting no post beeps it does sound like a dead board.  Though I have never tried one without a CPU so not sure if it would beep or not without or bad cpu.


Title: Re: PC Failure, Help!
Post by: shocka on May 13, 2013, 09:16:54 PM
I resat the cpu and also took the cmos battery out as well, nothing changed, still no post beeps.  I hope the board's not dead.. :(  
I won't get my replacement cpu for the other pc back until sometime next week and this is the only other pc I have until then.  You guys said if I bring it to the lan you may be able to help but I realized even if you can get it running, I have no games installed on this HD at all.  The only game that I have that has a disk is cod4.  All of my other games are downloaded through steam.